Refund policy

Laine Boutique Refund & Return Policy

We want you to love your purchase from Laine Boutique! Please review our return guidelines below:


Returns for Store Credit Only

Eligible returns are issued as store credit only.


Return Window

  • Returns must be initiated within 7 days of delivery.

  • Once approved, you have 4 days to ship the item back.

  • Local pickup orders: Please contact us within 7 days of your pickup notification to request a return.

 

Final Sale Items

The following items cannot be returned or exchanged:

  • All sale items

  • Accessories

  • Swimwear

  • Shoes

 

Item Condition Requirements

To qualify for store credit, items must be returned in their original condition:

  • Tags attached

  • Neatly folded and buttoned

  • Free of excessive human or pet hair

  • No smoke odor

  • No makeup stains or marks

Items not meeting these requirements may be denied or subject to a $10 restocking fee deducted from your store credit.


Late Returns

Items shipped back outside the 4-day window after approval will be returned to the sender.


Defective Items

If you receive a defective item, please contact us at laineboutique23@gmail.com within 2 days of receiving it. Include a photo of the damage.

If not reported within 2 days, the item will not qualify for return or replacement.

Important Notes

  • Laine Boutique is not responsible for damages caused by improper care, handling, or incorrect sizing.

  • Colors and patterns may vary due to lighting, editing, or screen resolution and are not considered defects.

 

We appreciate you shopping small with Laine Boutique! If you have any sizing or product questions, we’re always here to help.